00397nam a2200169Ia 4500008004100000020001800041082001700059100003200076245003400108250000900142260001400151260001700165260000900182300000800191365000800199650002000207231117s9999    xx            000 0 und d  a9789353066314  a658.562 BES   a"Besterfied, Dale H et al " 0aTQM Total Quality Management   n5th   aNew Delhi  bPearson Pub.  c2022  a622  b770  aXIMI Management