00349nam a2200145Ia 4500008004100000020001800041082001800059100002300077245003300100260001400133260002200147260000900169300001000178650001500188240717s9999    xx            000 0 und d  a9788181424242  a332.10954 JAI  aJain Dr Sonal etal 0aBanking  Services operations  aNew Delhi  bRBD Professionals  c2010  a16.36  aManagement